Service
Maintenance and support retainers
I offer monthly maintenance and support retainers for Shopify stores, covering fixes, updates and new features after launch.
Who it is for
Stores that are live and want a developer available when something needs changing.
What is included
- Bug fixes and theme updates
- New sections and features as the business grows
- App updates and compatibility checks
- Priority help when something breaks
What happens next
How the work runs.
Timeline and price are fixed in the proposal after a free discovery call, before any work starts.
- 01
Discovery
Your business, customers, catalogue and current problems.
- 02
Scope and proposal
Fixed deliverables, timeline and price.
- 03
UX and design
Wireframe first, then Figma design, then your sign-off.
- 04
Development
Custom theme and/or app, built on a development store.
- 05
QA
Devices, speed, checkout and SEO checks.
- 06
Launch
Domain, redirects, analytics and training for your team.
- 07
Support and store management
Support after launch, then an optional retainer.
FAQ
Questions about maintenance and support retainers.
Do you provide support after the store is launched?
Yes. Support continues after launch, and an optional monthly retainer covers ongoing fixes, updates and new features.
Related
Other services.
Start a project
Tell me what your store needs.
A free call to understand your business. You get a clear scope, timeline and price before any work starts.